📦 Delivery
We deliver products worldwide!
Delivery to all European Union countries, as well as the United Kingdom, Norway, Switzerland, Turkey, Ukraine, Israel, the USA, Canada, and South America.
⏱ Delivery Time
If the item is in stock, delivery takes 2–9 working days after order processing to EU countries. For other countries, customs clearance time may apply.
If the item is “on order”, delivery takes approximately 3–5 weeks after order processing, as the item is ordered from suppliers.
If your order includes both in-stock and “on order” items, orders over €100 can be shipped in two parts free of charge within the EU (except Cyprus, Tenerife, and non-EU countries). For the Baltic countries, we ship in two parts for free for orders over €50.
💰 Shipping Cost
Baltic States and Finland
- Estonia, Latvia, and Lithuania – delivery to Itella parcel machines €2.99. Free for orders from €29.99!
- Finland – delivery to Itella parcel machines €6.99. Free for orders from €49.99!
EU Countries
- Eastern Europe (Bulgaria, Hungary, Poland, Slovakia, Romania, and Czech Republic): Packeta delivery €3.99. Free for orders from €29.99!
- Belgium, Netherlands, Luxembourg, and Ireland: Packeta or Omniva delivery €9.99 for orders up to €99.99. Free for orders from €99.99!
- Canary Islands: Packeta or Omniva delivery €14.99 for orders up to €99.99. Free for orders from €99.99!
- All other EU countries: Packeta delivery €6.99. Free for orders from €49.99!
United Kingdom
- Delivery via FedEx or GB Royal Mail 48 – £14.99 for orders up to £49.99. Free for orders from £49.99!
Norway
- Packeta or Omniva delivery €14.99 for orders up to €99.99. Free for orders from €99.99!
Switzerland and Ukraine
- Packeta or Omniva delivery €9.99 for orders up to €99.99. Free for orders from €99.99!
USA, Turkey, Israel, UAE
- Delivery via FedEx or postal service – $34 for orders up to $100. Free for orders from $100.
Canada
- Delivery via FedEx or postal service – CA$47 for orders up to CA$140. Free for orders from CA$140.
South American Countries
- Packeta or Omniva delivery €79.90 for orders up to €100, €189.90 for orders up to €300, and €249.90 for orders over €300.
Other Countries on Request
- If your country is not listed, please contact us at info@imbasai.com.
⚙️ Order Processing & Fulfilment
Once payment is completed and verified, your order will be processed by our IMBASAI warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer to the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether. You may refer to the following stock status to estimate the processing time:
- Fast delivery: Usually shipped within 24 hours
- Standard delivery: Usually shipped within 7 – 14 working days
- Extended delivery: Usually shipped within 28 working days
- Out of stock
⭐ Custom Order
If you didn’t find the product you were looking for on our website, you can send us a request at info@imbasai.com and we will provide you with a price quote.